WHAT WE DO

HTS are headquartered in France but operational in more than 50 countries. Our engineers, many of whom are multi lingual, range from level 1 through to level 3 across a broad spectrum of vendor technologies and we pride ourselves on being able to assist in almost any situation.

Support Services

With support services ranging from simple Smart Hands to site on an adhoc basis to full on 24x7 SLA based Maintenance contracts we are able to support you in any way you require. Our engineers are trained to a high standard to deliver a service that is second to none.

Datacenter Services

Specialising in cloud based services and the support thereof is something we pride ourselves on. We offer fixed term or adhoc engineering resource to assist you in keeping the data lights on. Our engineers who are fully conversant with Server based operating systems are just as comfortable supporting the hardware that drives them.

Wireless Services

With engineers trained to use the best of breed wireless toolsets we are here to assist you in anything WiFi. Our services include Planning, Design, Surveys, Installation, Troubleshooting and Post implementation Support.

IT Rental

You never know what’s around the corner, it could be a building disaster or something as simple as you just need more IT for a short period of time. We are able to offer IT hardware on a rental basis to help get you through whatever the situation is.

Global Roll Out

It’s not everyday you need to update your technology and having the right amount of resources on the books to do so is a costly affair. So when it comes to those big changes why not use our resources, we can put engineers anywhere you need them for as long as you need them. We can also assist with local stock holdings in some locations.

Deskside Services

Be it adhoc, backfill or a longer term need we are able to assist you with the right resource. Offering resources at the right level to enable you to run those upgrade programs, assist with application development or cover the usual day to day absences is what we do best.

Sectors

Retail

Supporting many major high street names throughout the EMEA region with Break fix, smart hands and contracted services, we even hold spares for local support services too. Our engineers are fully conversant with the POS, Traffic analysis and back office systems that are required to help any retail environment get the most from their IT.
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Enterprise

From an office setup with deskside support to a complex Unified Collaboration system installation and state of the art Wireless Networks we’ve done it all and we’ve done it well. We pride ourselves on the services we provide for anything IT in the enterprise environment.
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Data Center

Our engineers support cloud based services for many of our clients daily, from something as simple as cable patching or a hard drive change right up to a complete server rack build which we then support through a 24x7 SLA based contract or through our Smart Hands to site service.
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Carrier Network

We currently support many of the major global carrier network providers through our global client relationships. We are regularly called upon to support the installation, configuration and turn up of all number of carrier network provisioning devices from a simple NTE or probe through to the latest in SD-WAN/Security technologies.
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Manufacturing

M2M technology is a constantly developing market and we have been supporting these systems for some time now. Working with multinational companies in a wide array of manufacturing environments is a test but it’s not something we shy away from.
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Government

Working with local goverments to deliver a positive impact on productivity through efficiencies and technological improvements. We offer services to support the working environment such as systems upgrade, migration and hardware maintenance.
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Company Ethos

Honesty and Integrity

We stand by our ethos, say what you are going to do and then deliver upon it. If we can’t do it we will tell you we can’t.

Empathy and Diligence

We will understand your position then work with you until it is brought to a satisfactory conclusion.

Be Prepared

We will always be prepared to do what is required to get the job done in a timely and professional manner.

Trust

Our relationships are built on trust, trust to deliver what we say we will deliver. it’s quite simple if there’s no trust then there’s no relationship.