Support Services

Detail

Reduce your downtime with our specialist support services. Our expert technicians provide time critical vendor neutral support as your eyes and ears on site. We maintain your hardware infrastructure to the highest standards and we are committed to keeping you connected with your data. Whether your hardware is out of warranty or not you can rely upon HTS for dedicated break fix hardware maintenance services.

Our services include preventative maintenance and the de-installation of your old technology with the correct WEEE disposal. We can stock spares locally to assist in the process of resolution and cover desktop technologies through POS right up to your all important data farms and interconnect infrastructure, that’s LAN,WLAN and WAN. Currently supporting many multinational companies we offer service level agreements that cover same day 4 hour response 365 days of the year to adhoc engineer to site, whichever suits your needs.

If you have a project that needs multi level engineering resource we can also assist you with this. Our engineers range from Level 1 Smart hands through to Level 3 design and configuration so you can rest assured that you have the right levels of support available to you.

CLIENTS

Some of our awesome clients we’ve had great pleasure working with!

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