1. Introduction
Welcome to H-Tech Supports. By using our website, mobile apps, and related services (collectively, the “Services”), you agree to comply with and be bound by these Terms and Conditions (the “Terms”). Please read them carefully. If you do not agree with these Terms, please do not use our Services.
2. Definitions
• “We,” “us,” “our”: H-Tech Supports PVT Limited and its affiliates.
• “You,” “your”: The user of our Services.
• “Platform”: The website, mobile apps, and related software provided by H-Tech Supports.
• “Services”: Includes all features, content, and services offered through the Platform.
• “Personal Data”: Information that identifies or can be used to identify an individual directly or indirectly.
3. Use of the Services
• Eligibility: You must be at least 18 years old to use our Services.
• Account Responsibility: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
• Prohibited Activities: You agree not to engage in any unlawful, harmful, or disruptive activities, including but not limited to:
o Using the Platform for any illegal purpose.
o Disrupting or interfering with the functioning of the Platform.
o Attempting to gain unauthorized access to the Platform or its related systems.
4. Intellectual Property
• Ownership: All content and materials on the Platform are owned by H-Tech Supports or its licensors and are protected by intellectual property laws.
• License: We grant you a limited, non-exclusive, non-transferable license to access and use the Platform for your personal, non-commercial use, in accordance with these Terms. Any other use is prohibited.
5. Payment Terms
• Billing: For any paid Services, you agree to provide accurate and complete payment information. Payment terms, including billing cycles and due dates, will be outlined at the point of sale.
• Refunds: Refunds for any paid Services will be handled as specified in the service description or as per our refund policy.
• Charges: You agree to pay all applicable charges and fees associated with your use of the Platform.
6. Indemnification
You agree to indemnify, defend, and hold harmless H-Tech Supports, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, or expenses, including reasonable legal fees, arising out of or related to your use of the Platform or any violation of these Terms.
7. Termination
• Termination by Us: We may terminate or suspend your access to the Platform at our sole discretion, without prior notice, for any reason, including if you breach these Terms.
• Termination by You: You may terminate your use of the Platform at any time by ceasing to use the Services and notifying us.
• Obligations Upon Termination: Upon termination, you must cease all use of the Platform. Certain obligations, including payment obligations and indemnification, will survive termination.
8. Service Availability
• Uptime: We strive to maintain high availability of the Platform but do not guarantee that the Platform will be available at all times.
• Maintenance: We may conduct maintenance on the Platform from time to time. We will aim to provide notice of any planned maintenance that may affect service availability.
9. User Conduct
• Responsibility: You are responsible for your conduct and any content you submit, post, or share through the Platform.
• Prohibited Conduct: Specific prohibited activities include, but are not limited to:
o Posting or transmitting unlawful, harmful, or offensive content.
o Attempting to disrupt the Platform or its operations.
o Engaging in any activity that violates the rights of others.
10. Modifications to the Service
• Changes: We reserve the right to modify, suspend, or discontinue any part of the Platform at any time, with or without notice. We will not be liable for any changes to or discontinuation of the Platform.
11. Feedback and Suggestions
• User Feedback: If you provide feedback or suggestions about the Platform, you grant us a worldwide, royalty-free, perpetual, and irrevocable license to use, modify, and incorporate such feedback into the Platform.
12. Data Retention
• Retention Period: We will retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, and resolve disputes.
• Deletion: You may request the deletion of your Personal Data in accordance with our Privacy Policy.
13. Severability
If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions will continue in full force and effect. The unenforceable or invalid provision will be deemed modified or limited to the extent necessary to make it enforceable.
14. Entire Agreement
These Terms constitute the entire agreement between you and H-Tech Supports regarding your use of the Platform, superseding any prior agreements or understandings.
15. Governing Law
• Jurisdiction: These Terms are governed by and construed in accordance with the laws of [Jurisdiction/Country], without regard to its conflict of law principles.
• Dispute Resolution: Any disputes arising under these Terms shall be resolved in the competent courts of [Jurisdiction/Country].
16. Changes to Terms
• Updates: We may update these Terms from time to time. We will notify you of significant changes and update the date at the top of these Terms. Your continued use of the Platform after such changes constitutes your acceptance of the new Terms.
17. Contact Us
• Questions: If you have any questions about these Terms, please contact us at [email protected].